Home Delivery

• Home delivery is available for all customers within the delivery zones serviced by Comitsbd.
• Please check if your location is within our service area before placing an order.

• Delivery charges may vary based on the location, size, and weight of the order.
• Detailed information about delivery charges will be provided at checkout.

• Standard delivery times are typically within 3-7 working days, depending on your location. During peak seasons or promotions, delivery times may be extended.
• Expedited delivery options may be available at an additional cost.

Order Confirmation and Tracking:

• After placing an order, you will receive a confirmation email with your order details and a unique tracking number.
• You can track your order status on the Comitsbd website using the provided tracking number.

Delivery Process:

• Orders are processed and dispatched from our warehouse. You will receive a notification email once your order is shipped.
• The delivery team will contact you on the provided phone number to confirm the delivery time and address before attempting delivery.

Inspection at Delivery:

• Upon delivery, inspect the product in front of the delivery team. Check for any defects, damages, or discrepancies with your order.
• If you find any issues, do not accept the product. Report the problem to the delivery team immediately.
• Once you accept and sign for the product, no complaints about defects, damages, or incorrect items will be entertained.

Receipt and Acceptance:

• Sign the delivery receipt only if you are satisfied with the condition of the product.
• Keep a copy of the receipt for your records.

Failed Delivery Attempts:

• If the delivery team is unable to reach you after multiple attempts, your order will be returned to our warehouse.
• You can contact Comitsbd customer service to reschedule the delivery or arrange for a different delivery method.

Customer Support:

• For any questions or issues related to your home delivery, please contact Comitsbd customer support at [customer support contact information].
• Our customer support team is available to assist you with tracking, rescheduling, and any other delivery-related concerns.