Welcome to Comitsbd! This Seller Policy outlines the terms and conditions that sellers must adhere to when listing and selling products on the Comitsbd platform. By becoming a seller on Comitsbd, you agree to comply with this policy and any other policies referenced herein.
Eligibility and Registration:
- To become a seller on Comitsbd, you must complete the seller registration process and provide accurate and complete information.
- Sellers must be at least 18 years old and have the legal authority to enter into binding agreements.
Product Listings:
- Sellers are responsible for creating accurate and detailed product listings, including product titles, descriptions, images, prices, and any other relevant information.
- All products listed must comply with applicable laws and regulations, and sellers must have the right to sell the products.
- Prohibited items, such as counterfeit goods, stolen items, or hazardous materials, are not allowed on Comitsbd.
Pricing and Payments:
- Sellers are responsible for setting their own product prices. Prices should be competitive and reflect the market value.
- Comitsbd will process customer payments and disburse funds to sellers according to the payment schedule outlined in the seller agreement.
- Sellers may be subject to commission fees or other charges as specified in the seller agreement.
Order Fulfillment:
- Sellers are responsible for promptly processing and fulfilling customer orders.
- Orders must be shipped within the specified handling time, and tracking information must be provided to customers.
- Sellers must ensure that products are packaged securely to prevent damage during transit.
Customer Service:
- Sellers must provide excellent customer service and respond to customer inquiries and complaints in a timely manner.
- Sellers must handle returns, refunds, and exchanges according to Comitsbd’s Return & Refund Policy and ensure customer satisfaction.
Quality and Authenticity:
- Sellers must ensure that all products listed are of high quality and as described in the product listings.
- Selling counterfeit or non-authentic products is strictly prohibited and may result in the suspension or termination of the seller’s account.
Compliance and Conduct:
- Sellers must comply with all applicable laws, regulations, and Comitsbd policies.
- Engaging in fraudulent activities, including manipulating sales data, creating fake reviews, or misrepresenting products, is strictly prohibited.
- Sellers must maintain the confidentiality of customer information and use it only for order fulfillment and related purposes.
Intellectual Property:
- Sellers must respect the intellectual property rights of others and ensure that their product listings do not infringe on copyrights, trademarks, or other intellectual property rights.
- Comitsbd reserves the right to remove any listings that infringe on intellectual property rights.
Termination and Suspension:
- Comitsbd reserves the right to suspend or terminate a seller’s account for violations of this policy or any other Comitsbd policies.
- Sellers may also terminate their account by providing written notice to Comitsbd.
Modifications to the Policy:
- Comitsbd may modify this Seller Policy at any time. Any changes will be effective immediately upon posting on the website.
- Sellers are responsible for reviewing the policy periodically to stay informed of any updates.
Dispute Resolution:
- Any disputes between sellers and Comitsbd will be resolved through amicable negotiations. If a resolution cannot be reached, the dispute may be escalated to arbitration or other legal means as specified in the seller agreement.
Contact Information:
- For any questions or concerns regarding this Seller Policy, please contact Comitsbd at support@comitsbd.com.